Privacy Policy

Privacy Policy

This statement discloses the privacy practices of Edelweiss Floral Atelier. We respect our customers’ privacy, and we are committed to protecting your privacy and security when shopping with us.

Data Collection and Use

Edelweiss Florist does not automatically collect and store your information. Personal information provided to us, including your name, address, telephone number, e-mail address, and any applicable financial information, is used solely for the purposes of: A) answering customer inquiries, B) fulfilling orders, and C) marketing and promotional purposes. When provided with information for delivery to a gift recipient, we use their personal information as necessary only to fulfill our flower delivery obligation.

Security

Personal information is not stored in our database except for the purpose of providing marketing and promotional materials via postal mail and/or e-mail. In this event, your data remains secure on our server and is not accessible by unauthorized parties. While we cannot prevent the actions of hackers, we maintain minimal personal information and take every security measure possible to prevent back-door access to our files. Furthermore, your personal information will never be shared, sold, or otherwise used by third parties due to the fault of or with the knowledge of Edelweiss Floral Atelier.

Marketing and Promotions

While we may store your basic personal information for the purpose of sending marketing and promotional materials to our customers, we do not do so without offering you the opportunity to decide if you wish to receive these materials or not. You have the option to opt-out of all mailings, electronic or otherwise, by sending your request to eka@edelweissflorist.com.

Children’s Privacy

Edelweiss Florist expects that our customer base is comprised mostly of adults over the age of 18, with the occasional dating-age teenager thrown into the mix. Therefore, we do not knowingly solicit information from or market to children under the age of 13. Any parent or guardian concerned that their child may have shared personally identifying information with us should contact us immediately to request that the matter be investigated and any information discovered be deleted from our files.

Secure Shopping Policy

At Edelweiss Florist, you online purchase is safe and secure. We handle all online purchases through high quality, industry standard SSL software, ensuring your personal and financial information remains safe and secure throughout your process and beyond. This software encrypts all of your personal information so it cannot be read or retrieved by outside sources. You can shop with confidence when purchasing online from Edelweiss Floral Atelier.

The Edelweiss Floral Atelier Privacy Policy is not a contract and should not be construed as such. This statement does not create any legal rights or obligations, and may be changed, at our discretion and without notice, at any time. All changes will be updated on this page. If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us.